If a prospect’s email address fails CallSine’s validation check, the Agent will not send them email outreach. Even if the email was on your list, our system re-validates every address before sending to ensure deliverability.

We discourage it. The Agent can’t see your LinkedIn activity outside of CallSine, so manual outreach may push you over LinkedIn’s daily, weekly, or monthly limits.

Yes. Any LinkedIn account works, but paid accounts have higher sending limits.

Not yet. However, the Agent will source leads with valid phone numbers and add them to your Power Dialer queue, fully researched and ready for you to call.

The Agent only sends when certain criteria are met:

No. The Agent uses performance-based optimization to determine the best channel for each prospect.

[More on how the Agent optimizes based on channel → How CallSine Agents Balance Multi-Channel Outreach]

You can adjust timeframes on both tabs to see performance over a specific period.

The Agent operates in hourly cycles to continuously check for new tasks, integrate changes, and respond to new data without overwhelming sending limits.

This ensures that all updates—whether optimizations from the Agent or changes you make—are applied immediately to future actions.

“Failed” logs can happen and don't mean the Agent is broken—typically, actions that mark as "Failed" are due to temporary issues and will resolve if retried. As such, the Agent automatically retries during the next hourly run until the task is completed. If the failures persist for several hours or increase in frequency, contact support for investigation.

Connection Request acceptances are typically the first to appear, often within a day or two. InMail and email responses may follow over a longer period. As the Agent optimizes itself, responses should become more frequent and consistent.

The cadence is a baseline. The Agent dynamically adjusts send timing and channel order to test what works best, allowing it to optimize for higher engagement and conversion rates.

No. The Agent is designed to maximize results by testing different send patterns instead of following a rigid schedule.

Optimization is ongoing. The Agent begins testing messaging from day one, but meaningful performance improvements are typically visible after 2–3 weeks of consistent activity.

Yes. The Agent prioritizes high-performing Content Strategies for relevant segments and phases out those that are underperforming.

Yes — this feature is called Agent Networking. It allows Agents to share learnings and optimizations across your account so each Agent benefits from the insights of the others.

👉 Note: Agent Networking is only available on the Enterprise Plan.

No.

Yes. You can remove a prospect from one Agent’s campaign and add them to another via the People Table or by uploading them to the new Agent directly.

The Agent:

If prospects are removed during validation, the Agent will replenish the list during the next hourly run.

If your Agent is set to automatically pull in prospects, it will continue to:

This means your Agent never truly “stops”—it will keep running, maintaining ongoing outreach, and pulling in new contacts as the database grows.

If your Agent is working from a list of manually assigned prospects, outreach will pause once the list is complete. To keep it running, you’ll need to assign additional manually uploaded prospects from your People Page.

The Agent uses your Materials, Style Guide, and campaign Guidance—combined with real-time research on each prospect—to generate messaging tailored to their role, company, and industry.

No. Every message is unique to the prospect, though the Agent may reuse high-performing structures or talking points.

Yes. Each day the Agent will run a quality assurance check on the outreach generated the previous day and re-generate any messages it deems as needing improvement. Improvements may be needed based on new Agent optimizations or edits made by the user

By following platform-specific sending limits, validating contact data, avoiding spam-triggering language, and rotating sending accounts to protect sender reputation.