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How to Add and Manage Sender Accounts

Connecting the email and LinkedIn accounts your Agent uses to send outreach.

Updated over 2 weeks ago

Overview

A sender account is any account the Agent uses to send outreach on your behalf. This includes:

  • Email accounts – Use your personal inbox or set up CallSine’s cold email infrastructure to send safely and at scale.

  • LinkedIn accounts – Used for connection requests, messages, and InMail.

[Learn more about setting up cold email infrastructure → How to Set Up and Use Cold Email Infrastructure in CallSine]


Where to Add Sender Accounts

You can connect sender accounts in two places:

  1. During Agent creation – In the Campaign Wizard, if you don’t already have any accounts connected.

  2. From the Settings menu – Click Settings at the bottom of CallSine’s left-hand menu, then select Sender Accounts in the pop-up menu.


Adding Personal Accounts

  1. Click Add an email account or Add a LinkedIn account.

  2. You’ll be redirected to the provider’s login page.

  3. Sign in and approve access to connect the account to CallSine.


Adding a Signature to Email Accounts

  • In the Sender Accounts menu, click the pencil icon next to the account you want to edit.

  • Add or update your signature.

  • Deliverability tip: Avoid images and hyperlinks in signatures, as these can trigger spam filters.

    • Plain-text links (e.g., callsine.com) are acceptable and will be automatically hyperlinked when delivered.


Deleting Sender Accounts

  • Navigate to the Sender Accounts page.

  • Locate the account you want to remove and click Delete.

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