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How to Track Success and Manage Responses

Monitor responses, manage conversations, and review Agent performance using CallSine’s built-in messaging tools and analytics suite.

Updated over a month ago

Overview

Once your Campaign Agent is live, your main job is to track successes and respond to prospects. CallSine makes this easy with in-app notifications, integrated inboxes, and a full analytics suite—so you can stay on top of results without leaving the platform.

Note: Once a prospect replies they will not automatically stop receiving Agent outreach. For more information on how to stop a prospect from being outreached to: How to Remove a Prospect from Agent Outreach.


1. View Success Notifications

In CallSine

All new responses are visible on your Home Page as soon as you log in. Just look for the New Responses bar at the top.

Clicking into this section shows you which prospects have responded, allowing you to follow up directly through CallSine. You can also click "View in Table" to pull up the full list of new responses in the People Table.

Live Notifications

To help you stay on top of these moments, CallSine offers integrations that send real-time alerts whenever you get a success. Notifications can be configured to flow into:

  • Slack

  • Microsoft Teams

  • Your personal email inbox

  • Wherever you get notifications

This ensures you can quickly respond to prospects, no matter which channel you prefer to work from.

Setting Up Integrations

Integrations are flexible and can be tailored to your workflow. To configure success notifications for your account, please contact the CallSine team. We’ll walk you through the setup process and make sure updates are delivered to the right place.


2. Manage Email Replies

To access your email inbox:

  • Click the envelope icon on the left-hand menu

From here, you can:

  • View unread and read messages

  • Reply directly within the platform

  • Compose and send new emails

  • Ensure every warm lead is followed up with

The interface is designed to feel familiar—similar to your everyday inbox.


3. Manage LinkedIn Responses

To manage LinkedIn conversations:

  • Hover over the LinkedIn icon in the left-hand menu

  • Choose from the following tabs:

LinkedIn Messages

  • View and respond to LinkedIn messages and InMail

  • Sort by unread or read

  • Message threads look and feel like LinkedIn’s native interface

Connection Requests

  • View pending connection requests

Connections

  • See all accepted connections (i.e., who you’re currently connected with)


4. View Agent-Level Analytics

Your dashboard also displays your Agents' performance and success logs so that you can check their work at a glance. If you want to get more info, you can go to the Campaign Editor and see more.

To track how a specific Agent is performing:

  • Go to the Agent’s Campaign Editor

  • Click the Reporting tab

You’ll see:

  • Cumulative performance stats for the Agent

  • Strategy-specific insights—which Content Strategies are performing best


5. View Account-Wide Analytics

To access broader analytics for your entire account:

  • Click the graph icon in the left-hand menu

  • Select Charts or Table from the popup

From here, you can:

  • Build and customize visual charts

  • Export filtered results

[Learn how to customize your analytics dashboard → How to Use the Analytics Dashboard]

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